Reviewnicely is an AI-powered all-in-one review management platform that helps businesses easily request, manage, and showcase customer feedback. With automated reminders and customizable templates, it supports review requests via WhatsApp, SMS, email, and QR codes.
Consolidate reviews from over twenty platforms, filter and respond from one dashboard, and share positive feedback on social media or your website through versatile widgets.
Reviewnicely simplifies reputation management, empowering businesses to turn customer reviews into growth opportunities.
Features Of Reviewnicely
- Request reviews via WhatsApp, SMS, Email, QR Code
- Send automatic SMS, Email reminders after three and/or seven days
- Customize review request templates
- Edit the review link: change the review link URL, and link preview title; Edit logo, copy, image, and evaluation filter threshold; Enable/disable review platforms, private feedback, unlimited video testimonials
- Optionally internalize negative feedback
- Consolidate reviews from more than twenty review platforms
- Get notified by email when you get new reviews
- Find reviews with the keywords
- Reviews filtering by Assessment, Type, Answer, Date
- Monitor and reply to reviews from one centralized place
- Share reviews on Social Media
- Customize social media post template
- Showcase positive reviews on the website via different types of widgets: Carousel, Feed, Video, Pop-up, Badge
- Dashboard, consisting of reviews count, growth chart, funnel (invites sent, total unique visits, QR code unique visits, new public reviews, negative feedback) and average rating growth
- The platform is translated into up to twenty languages
