# Userlens — Personalized product guidance that improves customer adoption and retention | Easy Save AI

> Userlens is a AI Agents product. Personalized product guidance that improves customer adoption and retention

Canonical: https://easysaveai.com/product/userlens
Last updated: 2026-11-09T03:03:43.042106+00:00

Personalized product guidance that improves customer adoption and retention

Userlens is a customer adoption and retention platform for B2B SaaS and product-led growth teams. Its adoption agent, Lumi, analyzes product behavior to identify users who are stalled or falling behind.

Teams define an adoption goal and audience, while Lumi creates personalized guidance, sends targeted nudges, and tracks whether product behavior changes. It combines customer data with product analytics to recommend next actions.

## Details
| Field | Value |
| --- | --- |
| Website | https://userlens.io/?ref=easysaveai |
| Category | \[AI Agents\](https://easysaveai.com/category/ai-agents) |
| Pricing | Free Trial |
| Launch plan | free |
| Link type | No-follow |
| Published | 2025-04-16 |
| Domain Rating (Ahrefs) | DR 44 (DR4) / 47 (DR3), checked 2026-11-07 |

## Key features
- **Behavior-based user identification** — Finds users who are stalled, falling behind, or missing key product behaviors.
- **Personalized adoption guidance** — Creates user-specific messages based on each customer's actual product activity.
- **Campaign-based goals** — Lets teams define an adoption goal, qualifying audience, messaging context, and guardrails.
- **Automated nudges** — Delivers timely guidance and actionable plans to help users adopt product workflows.
- **Adoption measurement** — Tracks product behavior changes and identifies who adopted, stalled, or needs follow-up.
- **Data and analytics integration** — Combines customer state from databases with behavioral data from product analytics.

## Who it's for
B2B SaaS teams, product-led growth teams, product managers, customer success teams

## Tags
`product adoption` `customer retention` `product-led growth` `behavior analytics` `personalized nudges`

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