Zipchat AI
Omnichannel AI shopping assistant for ecommerce brands
- Added
- 21 Mar 2025
- Updated
- 8 Nov 2026
- Pricing
- Free Trial
- Category
- E-commerce
What is Zipchat AI?
Zipchat is an AI agent for ecommerce that answers product questions, recommends products, supports shoppers, and recovers abandoned carts. It works across website chat, product pages, WhatsApp, Instagram, Messenger, and email, with integrations for Shopify, WooCommerce, BigCommerce, and Zendesk.
Key Features
Omnichannel customer conversations
Engage shoppers through website chat, WhatsApp, Instagram, Messenger, and email.
AI product recommendations
Answer product questions and recommend items using the live product catalog.
Cart recovery
Recover abandoned carts through conversational messages and supported channels.
Automated support
Handle order tracking, returns, order changes, and WISMO requests.
Agentic integrations
Connect tools and enable actions such as adding items to carts and applying Shopify discount codes.
Who Is It For?
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