KnowledgeBase
AI-powered knowledge base and hosted help center for customer self-service
- Added
- 21 Mar 2025
- Updated
- 9 Nov 2026
- Pricing
- Free Trial
- Category
- Customer Support
What is KnowledgeBase?
KnowledgeBase helps businesses create hosted help centers where customers can find answers through self-service. Its AI search provides tailored answers without requiring visitors to browse entire articles. Support teams can manage multiple knowledge bases, generate articles with AI, and quickly find consistent answers for customer questions. The platform includes customization options, SEO-friendly content, and a 14-day free trial.
Key Features
AI-powered search
Provides tailored, immediate answers so customers do not need to scroll through full articles.
Multiple knowledge bases
Manage multiple customer knowledge bases from one dashboard.
AI article generation
Generate articles, titles, and keywords with AI to speed up content creation.
Hosted help center
Offer customers a 24/7 self-service destination for product and service answers.
Customizable branding
Add a logo, custom domain, and favicon to align the knowledge base with your website.
Reporting and integrations
Use reporting features and integrate the knowledge base with LiveChat.
Who Is It For?
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