Tidio
AI customer service for support, sales, and revenue attribution
- Added
- 21 Mar 2025
- Updated
- 7 Nov 2026
- Pricing
- Freemium
- Category
- Customer Support
What is Tidio?
Tidio combines AI-powered customer service, live chat, and help desk tools to answer questions, recommend products, capture leads, and recover carts across multiple channels. Lyro uses verified business data, hands complex cases to human agents, and tracks sales, leads, and bookings attributed to conversations. Tidio offers a free plan, paid plans from $29 per month, and integrations with platforms including Shopify, WordPress, and Wix.
Key Features
Lyro AI Agent
Answers customer questions using verified store, website, FAQ, and brand data.
Omnichannel Help Desk
Centralizes messages from email, live chat, WhatsApp, Instagram, and Facebook Messenger.
Product Recommendations
Recommends products using real-time store inventory and product catalog data.
Sales Flows
Starts conversations with behavioral triggers, cart nudges, category events, and exit intent.
Revenue Attribution
Tracks sales, leads, and bookings generated through customer conversations.
Human Handoffs
Transfers complex conversations to support teams with relevant context.
Who Is It For?
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