My AskAI
AI customer service agent for your existing helpdesk
- Added
- 21 Mar 2025
- Updated
- 8 Nov 2026
- Pricing
- Free Trial
- Category
- Customer Support
What is My AskAI?
My AskAI adds an AI customer service agent to Intercom, Zendesk, Gorgias, Freshdesk, HubSpot and other helpdesks without requiring developers or helpdesk changes. It uses help centre content, websites, support tickets and internal policies to answer questions, draft replies, escalate tickets and support customers in 95+ languages.
Key Features
Helpdesk integrations
Integrates with Intercom, Zendesk, Gorgias, Freshdesk, HubSpot and related helpdesk products.
Knowledge-based answers
Uses help centre articles, websites, previous support tickets, policies and SOPs to answer customer questions.
AI ticket resolution
Automates routine support requests and handles customer service tickets within the existing helpdesk.
Testing and rollout controls
Test responses on past tickets, start with internal notes, limit topics and switch to direct replies when ready.
Human escalation
Escalates conversations to human agents when required and provides context for faster resolution.
Multilingual support
Answers customer questions in more than 95 languages and offers live translation capabilities.
Who Is It For?
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